Effective Date: [14/07/2025]
At VivaraHub Physiotherapy & Rehabilitation Services (“VivaraHub,” “we,” “our,” or “us”), we are committed to protecting your privacy and personal information. This Privacy Policy describes how we collect, use, disclose, and protect the information we gather through our website https://www.vivarahub.in (“Website”).
By accessing or using our Website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect the following types of information:
a. Personal Information
When you interact with our Website, book appointments, or contact us, we may collect personal information such as:
- Full name
- Email address
- Phone number
- Age, gender, and other demographic information
- Medical history or health-related data (only with your explicit consent)
b. Non-Personal Information
We may also collect non-personal information automatically through cookies and analytics tools, such as:
- IP address
- Browser type
- Device information
- Pages visited, time spent, and other usage data
2. How We Use Your Information
We use your information for the following purposes:
- To schedule and manage appointments
- To communicate with you regarding services, reminders, and updates
- To personalize your experience
- To improve our Website and services
- To respond to inquiries and customer support requests
- To comply with legal or regulatory requirements
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only:
- With healthcare professionals involved in your care (with your consent)
- With trusted service providers who assist in operating our Website or providing services (e.g., IT support, booking systems)
- When required by law or government authorities
4. Cookies and Tracking Technologies
Our Website may use cookies and similar tracking tools to improve your user experience. You can control cookie preferences through your browser settings.
5. Data Security
We implement reasonable security measures to protect your personal data from unauthorized access, misuse, or disclosure. However, no online platform can guarantee absolute security.
6. Your Rights
Depending on your location and applicable law, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent at any time
- Object to certain uses of your data
- Lodge a complaint with a data protection authority
To exercise these rights, please contact us using the information below.
7. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the content or privacy practices of these websites. We encourage you to review their privacy policies before providing any information.
8. Children’s Privacy
Our services are not intended for individuals under the age of 18 without parental or guardian consent. We do not knowingly collect data from minors.
9. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Effective Date.” Your continued use of the Website constitutes your acceptance of the revised policy.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us:
📧 Email: vivarahub@gmail.com
📍 Address: Fatima Nagar, Pune Maharashtra (India)
🌐 Website: https://www.vivarahub.in